Last updated on January 21, 2026
Important Billing Notice – Please Read
When you join a Stickr campaign, you may see two related entries on your bank or card statement. This is normal and expected.
First, you’ll see a temporary $19 authorization. This is not a charge. It is simply a standard verification hold used to reserve your custom decal and confirm your card is valid. No funds are taken at this stage.
If your decal is not installed and verified within 14 days, that same authorization is then captured as a one-time $19 charge to cover the cost of printing and shipping your decal. If you install and verify your decal on time, the authorization automatically drops off and you are never charged.
Because this process involves an authorization followed later by a capture, some banks display it as two separate entries. This does not mean you were charged twice.
If you have any questions at all, please contact us directly at hello@stickr.co and we will resolve it immediately. We ask that you do not file a chargeback, as doing so can delay resolution and is unnecessary—we are always happy to help.
Satisfaction Guarantee & Refund Policy
At Stickr, we want every driver to feel completely confident participating in our programs. If at any time you are not satisfied with any product or service we provide, you may request a full refund for any reason.
Our Guarantee
You may request a full refund for any payment made to Stickr within the past 90 days
Refunds are available even if a decal was installed or a campaign was activated
Refunds may include multiple monthly payments made within the 90-day period
No explanation is required
Our goal is simple: if you’re not happy, you don’t pay.
How to Request a Refund
You may request a refund in either of the following ways:
Email hello@stickr.co from the email address associated with your account, or
Go to www.stickr.co and click “Manage Account,” and submit a refund request through your dashboard
Please include your name and the email address used at signup so we can locate your account quickly.
Refund Processing
Refunds are issued to the original payment method
Please allow up to 10 business days for the refund to appear, depending on your bank or card issuer
Once a refund is issued, your participation in the applicable program or membership will be cancelled with no further obligation
Gift Cards, Cash & Incentives
If gift cards or other incentives were issued as part of your participation, Stickr may deduct the value of any issued or redeemed incentives from the refunded amount, where permitted by law.
Decals & Physical Items
Refunds are available whether or not a decal was installed
In some cases, we may ask that unused decals be returned but refund will be issued regardless.
Replacement decals may also be returned unused within 30 days of purchase for a full refund, including any shipping
Fair Use
This policy is intended to be generous and driver-friendly. We reserve the right to limit or deny refunds in cases of fraud, abuse, or repeated refund activity.
